I can't sign into my sbcglobal.net account with firefox, all other browsers work ok
When I try to sign into my account, it keeps asking me to reset my password over and over.
All Replies (2)
Does the site give a reason?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}
This problem just started a few days ago. It has worked alright before. I think something has changed with the sign in.