This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot play media in firefox

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه EduardoR

more options

Firefox cannot play media in these websites:

- Spotify Web: redirects me to https://support.spotify.com/us/using_spotify/system_settings/enable-the-spotify-web-player/ (DRM is already enabled)

- Twitch: error #4000

- Youtube: Some videos work, others give me the message "Your browser does not currently recognize any of the video formats available"

- Twitter: "The media could not be played"

Things i have tried:

Going into safe mode, unable hardware acceleration, setting media.me to true (already enabled). Nothing works. Would appreciate any help

Firefox cannot play media in these websites: - Spotify Web: redirects me to https://support.spotify.com/us/using_spotify/system_settings/enable-the-spotify-web-player/ (DRM is already enabled) - Twitch: error #4000 - Youtube: Some videos work, others give me the message "Your browser does not currently recognize any of the video formats available" - Twitter: "The media could not be played" Things i have tried: Going into safe mode, unable hardware acceleration, setting media.me to true (already enabled). Nothing works. Would appreciate any help

Modified by EduardoR

الحل المُختار

Make sure you have the latest FFmpeg/libavcodec packages installed.

Read this answer in context 👍 0

All Replies (2)

more options

الحل المُختار

Make sure you have the latest FFmpeg/libavcodec packages installed.

more options

It worked! "sudo apt-get install ffmpeg" solved my issue, thank you so much.