This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

MOZ Backup will not work say´s email and all ok but is not OK

  • 1 (رد واحد)
  • 1 has this problem
  • 7 views
  • آخر ردّ كتبه Toad-Hall

donaldus57
donaldus57
more options

Thunderbird is 68.7.0 (32-Bit) on Win7 Pro my Moz Backup is from the Win10 system that was on my PC Thunderbird 68.5.0 (de) - 2020-03-17 I run Moz Backup Restore click and run as always takes a few Minutes then I see OK on every position BUT when I start Thunderbird I see NOTHING no email Files , no emails and I had to set up all 3 email accounts manually

Thunderbird is 68.7.0 (32-Bit) on Win7 Pro my Moz Backup is from the Win10 system that was on my PC Thunderbird 68.5.0 (de) - 2020-03-17 I run Moz Backup Restore click and run as always takes a few Minutes then I see OK on every position BUT when I start Thunderbird I see NOTHING no email Files , no emails and I had to set up all 3 email accounts manually

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Mozbackup has not been updated in a long time and the person who created it says you should not rely upon it as a means of creating a backup. You do so at your own risk.

http://mozbackup.jasnapaka.com/

MozBackup is not being developed anymore. There are known issues and there is no time on my side to fix all issues and develop new features. Use MozBackup only on your risk. Thanks for understanding.

re : Thunderbird is 68.7.0 (32-Bit) on Win7 Pr

If you stored Thunderbird in the default location then it would be here:

  • C:\Users\<Windows user name>\AppData\Roaming\Thunderbird\Profiles\<Profile name>\

To create backup, exit Thunderbird program and then copy the 'Thunderbird' folder as shown above in bold. Paste it into a suitable location such as an external hard drive.

If you want to copy it to Win 10 machine.

  • Suggest you make sure to install Thunderbird 68.7.0 (32-Bit) on Win10.
  • Exit Thunderbird if running.
  • Access : C:\Users\<Windows user name>\AppData\Roaming\Thunderbird\
  • Delete the default 'Thunderbird' folder.
  • Paste the copied 'Thunderbird' folder into the C:\Users\<Windows user name>\AppData\Roaming folder .


Firewall: - Make sure Thunderbird is an allowed program.

Start Thunderbird.