interface not clickable, can write on address bar but useless, even on safe mode after reinstall with default settings
Hello, I have a problem with Firefox: buttons aren't working anymore. I can't even close the window with the X button in the upper left corner of the window. If I click on the 3 bars menu button, the cascade menu opens but none of the options seem to work. I can click and write on the address bar but when I press <enter> it does nothing. I tried to drag some links from the desktop too, same result... Every help would be appretiated... Luca.
All Replies (6)
Try using the Firefox SafeMode feature to troubleshoot that issue.
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
Then let us know if that solve the issue.
No, SafeMode doesn't help... neither reinstalling with default settings...
None? :(
None had this problem too? none can help me to solve it?
luca.trnky said
No, SafeMode doesn't help... neither reinstalling with default settings...
Did you create a new Profile to achieve "default settings"?
Reinstalling Firefox alone and maybe even doing a Profile Refresh may not achieve 100% "default settings".
Did you do a clean reinstall and deleted the Firefox program folder ?
Reinstall Firefox