This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 64 bit version disabled paid app

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه Amelia

more options

I have a paid Roboform Version 7.9.32.2 that works with Firefox 32 bit Version 76.0.1

Issue is with Firefox 64 bit Version 76.0.1 has disabled my paid Roboform Version 7.9.32.2

How do I get 32 bit version for my 64 bit PC

I have a paid Roboform Version 7.9.32.2 that works with Firefox 32 bit Version 76.0.1 Issue is with Firefox 64 bit Version 76.0.1 has disabled my paid Roboform Version 7.9.32.2 How do I get 32 bit version for my 64 bit PC
Attached screenshots

All Replies (1)

more options

Hello doz, I believe that SantiBailors was having similar problems, and fixed them by uninstalling Firefox 64 bit, and specifically choosing "Windows" instead of "Windows 64 bit" when downloading installer seemed to work.

Forum link is https://support.mozilla.org/en-US/questions/1172410 Hope this solves your issue, Andmagdo