This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why are all authentication codes for enabling two-step authentication considered invalid?

  • 1 (رد واحد)
  • 1 has this problem
  • 15 views
  • آخر ردّ كتبه cor-el

Fred
Fred
more options

I've been trying to enable two-step authentication, but Firefox doesn't recognize any code provided by Google or Microsoft Authenticator. I also tried to input the code manually but the error is the same: "invalid code". And I did a search and found that other people are having the same problem.

When will this be fixed?

I've been trying to enable two-step authentication, but Firefox doesn't recognize any code provided by Google or Microsoft Authenticator. I also tried to input the code manually but the error is the same: "invalid code". And I did a search and found that other people are having the same problem. When will this be fixed?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you make sure that the time and timezone on the computer and on the device you use for the TOTP code is correct ?

Does this extension work?

Modified by cor-el