This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla is not allowing to visit and download files from wetransfer.com

more options

Hi! Good Evening!

I've received a mail from one of my client through wetransfer.com. Currently Mozilla is not allowing to visit and download files from wetransfer.com

Please Help.

Hi! Good Evening! I've received a mail from one of my client through wetransfer.com. Currently Mozilla is not allowing to visit and download files from wetransfer.com Please Help.
Attached screenshots

All Replies (1)

more options

Hi Arunvm, the PR_CONNECT_RESET_ERROR message indicates that either the server or a router/firewall between Firefox and the server terminated the connection attempt (sent a RST).

One possible reason for this is if Firefox and the server cannot agree on SSL encryption parameters. That either would exclude all Firefox users (server settings issue) or it could be caused by changes you made in about:config (probably not?).

Another possible cause is a "filter" of some kind between Firefox and the server (e.g., corporate proxy, parental controls).

Can you retrieve the file in Edge for now?