This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox update just finished, and crashed

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 7 views
  • آخر ردّ كتبه ANAMIKA KUMARI

koa
koa
more options

06 04 20, Firefox update just finished, and crashed... Again. I had one Firefox tab open, tried to open another Firefox Tab, Firefox crashed, but it only Crashed the Tab I was trying to open. Here We Go Again. Don't tell me "Firefox doesn't Update and notify of same in a little window for (About) three seconds. Even after the Last Fiasco with Firefox's Updates Crashing) I set Firefox's Updates to "Ask First".




0





0

06 04 20, Firefox update just finished, and crashed... Again. I had one Firefox tab open, tried to open another Firefox Tab, Firefox crashed, but it only Crashed the Tab I was trying to open. Here We Go Again. Don't tell me "Firefox doesn't Update and notify of same in a little window for (About) three seconds. Even after the Last Fiasco with Firefox's Updates Crashing) I set Firefox's Updates to "Ask First". 0 0

All Replies (2)

Shashank Shekhar
Shashank Shekhar
more options

Hi kingofnicepeople, glad to see you on Mozilla Support Forum.

Try Refreshing your browser:-

  • Click the menu icon, then click on “Help”. Click on Firefox's main menu button, represented by three horizontal lines.
  • Click “Troubleshooting Information”.
  • Click on “Refresh Firefox”.
  • Confirm.
  • Click “Finish”.

If it doesn't solved your problem, then feel free to ask in Reply Section. Thanks for raising your question in Mozilla Support Forum.

ANAMIKA KUMARI
ANAMIKA KUMARI
more options

hi, this should be a workaround to avoid the tab crashes: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.wmf.vp9.enabled. double-click it and change its value to false, then restart firefox once.