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why doesn't "Block new requests asking to allow notifications" work?

lawrence_russ
lawrence_russ
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I have followed the instructions for changing settings to prevent sites from asking to allow notifications (as shown in https://support.mozilla.org/en-US/kb/push-notifications-firefox#w_how-do-i-stop-firefox-asking-me-to-allow-notifications and many other sites). Yet, despite having repeated these numerous times over the past few months, I continue to receive these requests. When I again open settings, nothing has changed. It still shows the settings configured to block such requests.

So, why am I still receiving requests from sites to allow notifications? Why doesn't the "Block new requests asking to allow notifications" setting work?

I have followed the instructions for changing settings to prevent sites from asking to allow notifications (as shown in https://support.mozilla.org/en-US/kb/push-notifications-firefox#w_how-do-i-stop-firefox-asking-me-to-allow-notifications and many other sites). Yet, despite having repeated these numerous times over the past few months, I continue to receive these requests. When I again open settings, nothing has changed. It still shows the settings configured to block such requests. So, why am I still receiving requests from sites to allow notifications? Why doesn't the "Block new requests asking to allow notifications" setting work?

All Replies (3)

ARMAN KHAN
ARMAN KHAN
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Hello

lawrence_russ,

I can understand your problem.

Follow the instructions and step easily resolved your problem :

Firstly you should clear cache and cookies :

  • Click the menu button. and select Options. ...
  • Select the Privacy & Security panel.
  • In the Cookies and Site Data section, click Clear Data….
  • Remove the check mark in front of Cookies and Site Data. ...
  • With Cached Web Content check marked, click the Clear button.
  • Close the about:preferences page.

For more information visit link for clear cache :

https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Then,

  • Click the menu button Menu and select Options.
  • Click Privacy & Security from the left pane.
  • Scroll to the Permissions section.
  • Click the Settings... button to the right of Notifications.
  • Select Allow or Block from the Status drop-down for any of the websites.
  • Click the Save Changes button.

I hope resolved your problem then reply back to me.

Thank you asked questions in Mozilla support.

Regards,

Arman

Andrew
Andrew
  • Moderator
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Hello,

You may have seen a post or received a notification regarding support for Firefox or Thunderbird with a link to another site or a phone number being posted. This is a scam and is not a method to receive support from Mozilla. Mozilla does not have telephone or email support. Please do not click on the link and do not interact by calling any phone numbers or email addresses listed. I apologize for any inconvenience caused. You are currently posting on the official Mozilla website and will receive assistance here.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Hi lawrence_russ, recently Firefox changed to a style where an icons jiggles around a bit at the left end of the address bar, but no panel drops down. Are you seeing a panel drop down from the left end of the bar, or some other kind of notification request?