This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

TB Email REPLY reverses TO and FROM identities

  • 5 ردود
  • 1 has this problem
  • 9 views
  • آخر ردّ كتبه cohendavy

more options

I just set up a new Email Account (new email address) IN TB. But when try to REPLY to a message from "JOE", it shows TO: as ME and FROM: JOE instead of the reverse. I tried close/restart TB, close/restart WIN. Help?

I just set up a new Email Account (new email address) IN TB. But when try to REPLY to a message from "JOE", it shows TO: as ME and FROM: JOE instead of the reverse. I tried close/restart TB, close/restart WIN. Help?

All Replies (5)

more options

Does this affect all received messages?

more options

I tested sending from 3 different addresses (all my accounts within Thunderbird). It handles them all the same.

Aha ! A clue ! When I respond to outside messages, it handles them fine. Just those sent from my accounts within TB.

???
more options

So still.. how can I get TB to behave and switch back * the TO: field and FROM: field, for message sent from different email addresses within TB??

more options

What do you mean "from your accounts in TB" how are these different to "outside" messages. I think therein lies the clue.

more options

Exactly! We have the clue, but not the solution. When some friend writes to me and I REPLY, all works fine. But when one of my 5 own accounts set up TB (Thunderbird), it reverses the TO and FROM.

   WHY? How to fix?

1. e.g. If I write an email From: OldOne To: DaveNew, when I open the email at DaveNew and hit REPLY, it automatically sets up as From: OldOne To: DaveNew, instead of a reply coming From DaveNew.

2. Note: This only happens in my brand new DaveNew account (and 2 more I just set up last week) . If I go to my Cpanel in my Hosting account, the Webmail behaves fine. The problem must be in TB.

3. Also, my other email accounts (e.g. OldOne) do not mis-behave like this.

4. On email from others the reply setup works properly, within DaveNew.

5.I checked the DNS settings to make sure they are kosher, re-started TB, restarted Windows, etc. No dice, so far.