This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Everhelper me and the FVD speed dial -

more options

I synced and after that and re-installing my Everhelper/me and the FVD speed dial a tital of 3 - 4 times today ONLY Can you see what is wrong - Sync - Everhelper - or Windows 10 because they got in the way of installing firfox today as well

I synced and after that and re-installing my Everhelper/me and the FVD speed dial a tital of 3 - 4 times today ONLY Can you see what is wrong - Sync - Everhelper - or Windows 10 because they got in the way of installing firfox today as well

All Replies (2)

more options

Hi Patricia, please ignore the unofficial support solicitation that someone posted. We have no idea where that leads and don't want you to get scammed.

more options

Hi Patricia, I'm trying to figure out the sequence of events here.

You had Firefox, or you have Firefox, and you set up Sync. Is this a new computer?

Why did you need to install/re-install Everhelper/me and FVD speed dial multiple times -- were there error messages, or did it disappear after installation or after closing and restarting Firefox, or shutting down and restarting Windows?