Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

It takes a long time for Firefox 78.02 on Mac 10.12.6 to bring up the print dialog box.

  • 1 (رد واحد)
  • 1 has this problem
  • 13 views
  • آخر ردّ كتبه FredMcD

more options

After updating to the latest Firefox 78.02 on Mac 10.12.6 the print dialogue box takes over 30 seconds to appear on the screen - when I select the print icon within the browser. Command P brings the dialogue box up as I would expect. I tested in Chrome and printing from a pdf in the browser (as several sites use for printing invoices) the dialogue opened immediately (the first time I've printed from Chrome with my current printer of 3 years). I did two steps of cleared and reset (two different steps) printer data (found my profile folder, reset the printer settings as per described) and after closing and restarting (several times) there are no changes. Any ideas as to fixing this? Thanks,

After updating to the latest Firefox 78.02 on Mac 10.12.6 the print dialogue box takes over 30 seconds to appear on the screen - when I select the print icon within the browser. Command P brings the dialogue box up as I would expect. I tested in Chrome and printing from a pdf in the browser (as several sites use for printing invoices) the dialogue opened immediately (the first time I've printed from Chrome with my current printer of 3 years). I did two steps of cleared and reset (two different steps) printer data (found my profile folder, reset the printer settings as per described) and after closing and restarting (several times) there are no changes. Any ideas as to fixing this? Thanks,

All Replies (1)

more options

Make sure all software is up to date.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down