This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

problem with thunderbird 68.10.0

  • 1 (رد واحد)
  • 1 has this problem
  • 11 views
  • آخر ردّ كتبه Stans

eurologic
eurologic
more options

First of all I note, that I am very new in using thunderbird. I send Emails, including text and pictures, and my clients, often, but not every time, my clients receive the message, without body. The body area is white, contains nothing. If it is helpful, i note that I prepare the body, with Microsoft Word 2010 and transfer it to thunderbird, using copy paste.

Can someone imagine, where is the problem ??

Thank you in advance.

First of all I note, that I am very new in using thunderbird. I send Emails, including text and pictures, and my clients, often, but not every time, my clients receive the message, without body. The body area is white, contains nothing. If it is helpful, i note that I prepare the body, with Microsoft Word 2010 and transfer it to thunderbird, using copy paste. Can someone imagine, where is the problem ?? Thank you in advance.

All Replies (1)

Stans
Stans
more options

eurologic said
I prepare the body, with Microsoft Word 2010 and transfer it to thunderbird, using copy paste. Can someone imagine, where is the problem ??

Composing it in Word is the problem. Compose the message in Thunderbird. To put it in very few words, Word uses invisible underlying code and markers to achieve the layout and formatting that you apply to your composition. Those markers and code are not interpreted by Thunderbird in the same way that Word does. In other words, what you see in Word is not exactly what you see in Thunderbird.