This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Aberrant script file

  • 1 (رد واحد)
  • 1 has this problem
  • 10 views
  • آخر ردّ كتبه FredMcD

more options

When I was using Firefox a box appeared asking to open a script file for Firefox. I suspected it was suspect so I saved the file and then tried to eliminate the box. Attempts at clicking Cancel or clicking the red circle in the corner failed to eliminate the box. Calling customer support at Apple told me to restart the computer. Restarted I booted Firefox and the aberrant box was gone. Apple support told be to resart the computer if the box reappeared. Question: Does Firefox need a copy of the aberrant script file? If so Firefox tech support should email me.

When I was using Firefox a box appeared asking to open a script file for Firefox. I suspected it was suspect so I saved the file and then tried to eliminate the box. Attempts at clicking Cancel or clicking the red circle in the corner failed to eliminate the box. Calling customer support at Apple told me to restart the computer. Restarted I booted Firefox and the aberrant box was gone. Apple support told be to resart the computer if the box reappeared. Question: Does Firefox need a copy of the aberrant script file? If so Firefox tech support should email me.

All Replies (1)

more options

What is the full name and location of the file?


You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.