This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Problems with restoring backup

  • 3 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه atErik

yoshibeatsu
yoshibeatsu
more options

I have a problem with restoring my emails. I read and tried several solutions on forum, but my old emails doesn't show up. i've copied my old "%APPDATA%/Roaming/Thunderbird" directory to a new PC and replaced everything with it. tried to use Profile manager, tried to set local directory in Server parameters. my backup directory contains 5 gigabytes of data, but i can't use it, what am i doing wrong?

I have a problem with restoring my emails. I read and tried several solutions on forum, but my old emails doesn't show up. i've copied my old "%APPDATA%/Roaming/Thunderbird" directory to a new PC and replaced everything with it. tried to use Profile manager, tried to set local directory in Server parameters. my backup directory contains 5 gigabytes of data, but i can't use it, what am i doing wrong?

All Replies (3)

Stans
Stans
more options

Does the restored profile load anything at all? You said old mails don't show up. Does that mean some (newer) are accessible?

yoshibeatsu
yoshibeatsu صاحب السؤال
more options

Stans said
Does the restored profile load anything at all? You said old mails don't show up. Does that mean some (newer) are accessible?

Stans, yes, TB shows only those mails, which my mail server has, but my old mails were stored in a client, other mails are accessible and i can use the client properly.

Modified by yoshibeatsu

atErik
atErik
more options

please check various options shown in answers here , use those portions which are right to solve your problem.

EDIT : Updated my answer.

Modified by atErik