Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Data don't sync. What am I doing wrong?

  • 1 (رد واحد)
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه jonzn4SUSE

more options

The second time I lost all my data(200 tabs, bookmark panel, pws, addons). My steps: 1. Sync all data into 1 firefox account from 1 device 2. Reinstall my OS on the same device. 3. Connecting back by logging in and pressing the sync button and... Blah! I see nothing. No synced tabs, no bookmark panel. At the same time I did this kinda operation with having connected 1 account to 2 virtual devices(1 - real OS, 2 - Virtualbox). So could you please explain how Firefox Sync works? Is there a way to use sync account as a keeper for tabs and bookmark panel without using 2 devices? Or other ways? Thanks!

The second time I lost all my data(200 tabs, bookmark panel, pws, addons). My steps: 1. Sync all data into 1 firefox account from 1 device 2. Reinstall my OS on the same device. 3. Connecting back by logging in and pressing the sync button and... Blah! I see nothing. No synced tabs, no bookmark panel. At the same time I did this kinda operation with having connected 1 account to 2 virtual devices(1 - real OS, 2 - Virtualbox). So could you please explain how Firefox Sync works? Is there a way to use sync account as a keeper for tabs and bookmark panel without using 2 devices? Or other ways? Thanks!

All Replies (1)

more options