This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cloud services

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه nigel916

more options

I recently recovered and migrated my emails from Incredimail to Thunderbird, and the new PC after 39 days has developed a fault and has to be returned to Acer for appraisal, repair/replace. I'd like to be able to keep all my emails, folders etc. intact and wondered if it's possible to switch from the folders etc. being default on my PC to the cloud, so i can reload them when the PC comes back?

I recently recovered and migrated my emails from Incredimail to Thunderbird, and the new PC after 39 days has developed a fault and has to be returned to Acer for appraisal, repair/replace. I'd like to be able to keep all my emails, folders etc. intact and wondered if it's possible to switch from the folders etc. being default on my PC to the cloud, so i can reload them when the PC comes back?

الحل المُختار

open the windows file explorer. On the line at the top which tells you which folder you are in, select it and type %appdata% and press enter. This will display some normally hidden folders. copy the Thunderbird folder and everything it contains (including sub folders and their contents) to a usb drive. Backup complete.

There is no cloud backup or use of folders in the cloud.

Read this answer in context 👍 1

All Replies (2)

more options

الحل المُختار

open the windows file explorer. On the line at the top which tells you which folder you are in, select it and type %appdata% and press enter. This will display some normally hidden folders. copy the Thunderbird folder and everything it contains (including sub folders and their contents) to a usb drive. Backup complete.

There is no cloud backup or use of folders in the cloud.

more options

i'll copy that and reinstall.