This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Erasing emails and contacts from local drive (IMAP account) - they won't delete!

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 7 views
  • آخر ردّ كتبه JustThink

JustThink
JustThink
more options

I've tried to purge Thunderbird of many emails from certain people. I've compacted, I've gone into Gmail and deleted there. I've emptied trash.

But whenever I type a certain persons name in the main search box, I get hundreds of hits and all the emails are there! When I click on them I get an completely empty blank area, no email, no nothing.

How do I get rid of them?

Thanks

I've tried to purge Thunderbird of many emails from certain people. I've compacted, I've gone into Gmail and deleted there. I've emptied trash. But whenever I type a certain persons name in the main search box, I get hundreds of hits and all the emails are there! When I click on them I get an completely empty blank area, no email, no nothing. How do I get rid of them? Thanks

الحل المُختار

Is this happening with Global Search (Ctrl+K). Try rebuilding the database and then see if you still find results for those persons.

https://support.mozilla.org/en-US/kb/rebuilding-global-database

Read this answer in context 👍 1

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

الحل المُختار

Is this happening with Global Search (Ctrl+K). Try rebuilding the database and then see if you still find results for those persons.

https://support.mozilla.org/en-US/kb/rebuilding-global-database

JustThink
JustThink صاحب السؤال
more options

@sfhowes. Thank you, that did the job.