This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Timed Out" TLS handshake glitch on all websites.

more options

There's a glitch where the little gray box with "Timed Out" appears at the bottom of the browser, but if you hover the cursor over it, it will move the right and if you move to the right and hover it, it will revert.

There's a glitch where the little gray box with "Timed Out" appears at the bottom of the browser, but if you hover the cursor over it, it will move the right and if you move to the right and hover it, it will revert.

الحل المُختار

It's normal for the status message to switch sides when you move your mouse pointer near it. It's just that these messages typically flash by quickly as the page loads and then you don't see them after that (unless you are hovering over a link, which uses the same overlay). So I moved on to the question of "Why is that lingering?"

Read this answer in context 👍 0

All Replies (10)

more options

Normally the status messages fade away after a few moments. I wonder whether the site keeps re-trying a particular URL? Does pressing the Esc key a couple times make any difference?

more options

Also, does the status message mention what site did not connect, and is there an unusual pattern to it, for example, it is always the same site, or it is not related to the site you're visiting (or both)?

more options

jscher2000 said

Also, does the status message mention what site did not connect, and is there an unusual pattern to it, for example, it is always the same site, or it is not related to the site you're visiting (or both)?

All websites have a TLS handshake at the bottom of the browser, but when you hover the cursor over the gray box, it will move either left or right corners of the web browser.

more options

الحل المُختار

It's normal for the status message to switch sides when you move your mouse pointer near it. It's just that these messages typically flash by quickly as the page loads and then you don't see them after that (unless you are hovering over a link, which uses the same overlay). So I moved on to the question of "Why is that lingering?"

more options

jscher2000 said

It's normal for the status message to switch sides when you move your mouse pointer near it. It's just that these messages typically flash by quickly as the page loads and then you don't see them after that (unless you are hovering over a link, which uses the same overlay). So I moved on to the question of "Why is that lingering?"

I see. The problem I have is the "Timed Out" status message.

more options

Try to disable IPv6 (check for other possible causes as well).

more options

cor-el said

Try to disable IPv6 (check for other possible causes as well).

But it's still there. Can you use "Bugzilla" to fix that?

more options

Hmm, it says it timed out but doesn't say what was being requested? Perhaps it is a request to a blocked site and it's working the way you want... but how can we confirm that.

more options

jscher2000 said

Hmm, it says it timed out but doesn't say what was being requested? Perhaps it is a request to a blocked site and it's working the way you want... but how can we confirm that.

Maybe the URL has a glitch, which causes the little gray box on the bottom of the browser to read "Timed Out". Some websites lack the glitch, and it can be refreshed if the page loads. The only way to stop this glitch is by going to the Bugzilla page at mozilla.org, to fix the bug there.

more options

Bugzilla is the bug tracking system. To get a bug fixed, usually we need to provide the developers steps to recreate the problem on their systems so they can test various modifications.

Is there a way to reliably reproduce this message on your Firefox? Does it continue in Firefox's Safe Mode? In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.

You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

To restart Firefox normally, exit from Safe Mode and then start Firefox as usual.