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Thunderbird periodically won't send or receive emails from a Gmail account

  • 1 (رد واحد)
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  • 8 views
  • آخر ردّ كتبه sfhowes

matgreen123
matgreen123
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Hi,

I'm hoping you might be able to help. Thunderbird periodically won't send or receive emails from a Gmail account. The other accounts that are on Thunderbird (4 business ones and a yahoo one) always work fine. I get the message:

"Message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out." 

In addition, it also fails to save drafts, and gives me this message:

"Your draft message was not copied to your drafts folder (Drafts) due to network or file access errors. You can retry or save the draft locally to Local Folders/Drafts-xxx@gmail.com."

The issue only happens periodically, but can last for several hours before it corrects itself and a flood of emails are them received! I've attached a screenshot of the

My ISP is Now TV Broadband My firewall is the one supplied with Windows 10 My antivirus is AVG Antivirus Free version 21.2.3170 (build 21.1.5968.646) My OS is Windows 10 My Thunderbird version is 78.9.0 (64-bit)

I tried reinstalling Thunderbird but it made no difference.

If you can give me any help I'd really appreciate it.

Regards,

Matthew

Hi, I'm hoping you might be able to help. Thunderbird periodically won't send or receive emails from a Gmail account. The other accounts that are on Thunderbird (4 business ones and a yahoo one) always work fine. I get the message: "Message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out." In addition, it also fails to save drafts, and gives me this message: "Your draft message was not copied to your drafts folder (Drafts) due to network or file access errors. You can retry or save the draft locally to Local Folders/Drafts-xxx@gmail.com." The issue only happens periodically, but can last for several hours before it corrects itself and a flood of emails are them received! I've attached a screenshot of the My ISP is Now TV Broadband My firewall is the one supplied with Windows 10 My antivirus is AVG Antivirus Free version 21.2.3170 (build 21.1.5968.646) My OS is Windows 10 My Thunderbird version is 78.9.0 (64-bit) I tried reinstalling Thunderbird but it made no difference. If you can give me any help I'd really appreciate it. Regards, Matthew
Attached screenshots

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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Do you also have OAuth2 authentication for the outgoing, i.e. smtp.gmail.com on 465, SSL/TLS, or 587, STARTTLS? You should also disable the AVG Mail Shield, as these 'protections' often block sending.