This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sub folders

  • 1 (رد واحد)
  • 1 has this problem
  • 16 views
  • آخر ردّ كتبه sfhowes

more options

I have just installed Thunderbird on my wife's PC. The inbox has syncronised OK but the subfolders have not come in. She uses a me.com account and was previously getting her emails via iCloud but it bacome very slow.

Marc marc@marchull.co.uk

I have just installed Thunderbird on my wife's PC. The inbox has syncronised OK but the subfolders have not come in. She uses a me.com account and was previously getting her emails via iCloud but it bacome very slow. Marc marc@marchull.co.uk

All Replies (1)

more options

Subfolders are not downloaded if the account is POP - Inbox only. If it's IMAP and the folders aren't visible, right-click the account in the Folder Pane, Subscribe..., Refresh, and check (subscribe) the missing folders.