This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cant open Privacy & Security in Options

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه Terry

more options

The Privacy & Security is fade-out and I'm able to select this option to make changes.

The Privacy & Security is fade-out and I'm able to select this option to make changes.
Attached screenshots

الحل المُختار

Try entering this in the url bar: about:preferences#privacy You may need a new profile: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles With Firefox closed, you can copy files from the old profile after renaming their new equivalents: https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

Read this answer in context 👍 0

All Replies (1)

more options

الحل المُختار

Try entering this in the url bar: about:preferences#privacy You may need a new profile: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles With Firefox closed, you can copy files from the old profile after renaming their new equivalents: https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile