This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

reinstalling withFirefox with existingrecovery key

Rob
Rob
more options

I have recently had a new hard drive installed and wish to reinstall existing data using my existing recovery key

I have recently had a new hard drive installed and wish to reinstall existing data using my existing recovery key

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Rob, if you know your Firefox Account password, you won't need your recovery key. If you have forgotten your password, please see: Reset your Mozilla account password with Recovery Keys.