This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Several things happen typing

  • 4 ردود
  • 1 has this problem
  • 7 views
  • آخر ردّ كتبه cor-el

more options

I'm not sure what is causing this, but for a while now I have been having problems when typing and this happens quite a bit now. First I'm not very proficient at typing, I use the hunt and peck method, I have to look at the keyboard to type. But it seems like when I hit certain keys like: W, E, R, T, Y or in that area of keys, things happen I do not want. For one, I had to type this in my email and copy and paste here, because the tab that this was open in, kept reloading and I would lose everything I typed. Even in the email, several times when I hit the E R keys a window would pop up asking if I wanted to leave the page. Or what I was typing would show up in the search block at the top of the email screen. When I'm typing out a comment in YouTube, the tab will reload and I lose everything. Sometimes in my gmail account, typing an email to someone, or in another site like YouTube or a companies website typing out a question or answering one, if the tab doesn't reload, a Bing search popup window opens.I thought it might be my keyboard as it was quite old, but I just replaced it with a new one and the problem has gotten worse. I've run a virus scan and every other scan on Avast that I have and there is nothing and Avast is current. I have the Windows 10 Hotkeys turned off. This is getting really annoying. I do not know if it is a Windows problem or a Firefox problem or a computer problem. So far no one has been able to give me an answer.Are there Shortcut Keys in Firefox, more in Windows 10 other than the hot keys, or is there some other program I need to disable?Please Get back with me on this.Robert

I'm not sure what is causing this, but for a while now I have been having problems when typing and this happens quite a bit now. First I'm not very proficient at typing, I use the hunt and peck method, I have to look at the keyboard to type. But it seems like when I hit certain keys like: W, E, R, T, Y or in that area of keys, things happen I do not want. For one, I had to type this in my email and copy and paste here, because the tab that this was open in, kept reloading and I would lose everything I typed. Even in the email, several times when I hit the E R keys a window would pop up asking if I wanted to leave the page. Or what I was typing would show up in the search block at the top of the email screen. When I'm typing out a comment in YouTube, the tab will reload and I lose everything. Sometimes in my gmail account, typing an email to someone, or in another site like YouTube or a companies website typing out a question or answering one, if the tab doesn't reload, a Bing search popup window opens.I thought it might be my keyboard as it was quite old, but I just replaced it with a new one and the problem has gotten worse. I've run a virus scan and every other scan on Avast that I have and there is nothing and Avast is current. I have the Windows 10 Hotkeys turned off. This is getting really annoying. I do not know if it is a Windows problem or a Firefox problem or a computer problem. So far no one has been able to give me an answer.Are there Shortcut Keys in Firefox, more in Windows 10 other than the hot keys, or is there some other program I need to disable?Please Get back with me on this.Robert

All Replies (4)

more options

It is possible that some status keys have the wrong state and Firefox sees them as still pressed. Try to press all the status keys (Shift, Ctrl, Alt) a few times to see if that helps to recover from this. If it doesn't help then close and restart Firefox or reboot the computer.

more options

cor-el I gave it a try and it is still happening. I cycled the keys and it happened again. Then I cycled the keys again, Xed out of Firefox and rebooted the computer. About 2 hours later I was typing out an email and a Bing search pop up window appeared and I had typed about 4 words in its search block before I saw it. I believe it is either me fat thumbing keys, I was never a typist nor good at it. I'm also a hunt and peck typer, I have to look at the keyboard to type. But just to get back to you I have to type this out in my email then copy and paste it here as this tab will reload and I lose everything I typed out before I finish. This is what happened as I typed the word "never" above. I got a pop up window asking if I wanted to leave the page. In any other tab it would automatically reload. I thought it was my old keyboard as it was over 10 years old and I replaced it. Again as I was typing this, my email tab reloaded as I typed out "never" but doing this in my email I only lost the last line. I think it has something to do with the "er" keys or maybe just the "r" key. And this is now happening with this new keyboard I got 2 days ago on 3 May. I could understand if it was just my old keyboard but it is still happening with this new one. I also have a new tab open every so often when the "t" key is hit or the "t" is hit in combination with another key. Seems like it is the w, e, r, t and possibly the y keys are doing this either on their own or in combination with another key if I hit 2 keys fast or fat thumb them. I'm not 100% on the w and y keys, but I'm positive on the e, r and t keys are doing things I do not want them to. That is why I was asking if there were any shortcuts or hotkeys in Firefox. I know there are in Windows 10 and I turned them off, hopefully by using their instructions. At least the tab to them is in the off position. I wish they would stop updating that program with things they think are something cool everyone wants and will use. Make those things a free download from the store. The other thing with that is that they never tell you about them or they do in some legal mumbo jumbo kind of way that no one reads or can understand unless you have multiple law degrees. Sometimes they get published in some online computer magazine for the real office and computer geeks. Don't take offense to the "geeks" as I have my own geekness in other areas like Machining, Old Cars, Aircraft, Military and Guns.Sorry for writing a book but it is the only way I know how to explain this. If it might be something with Firefox or Windows 10 please let me know. Could it be something between the two programs causing this. Could it be that it happens because I have a lot of tabs open? I can have 10 to 20 or more open at times.Here is another one, as I was typing "I can have" as I hit the "e" everything after that was being typed in the small search block at the top of my email account.I've asked other people and some tell me there are problems with the Windows Hotkeys. Others tell me it could be hidden shortcut keys in Firefox. I've run Avast that blocks viruses, malware and all the bad stuff and have the latest version. There is nothing showing on that. I'm really careful about what sites I go to, I'm no gamer and I do not play computer games. So I'm confident that I do not have anything like that causing this.Again, sorry for the book.If you have any ideas please get back with me.Thank you for your time, I really appreciate the help Robert

more options

Hi Robert, does this problem only occur in Firefox? Does typing work correctly in Microsoft Edge?

For reference:

  • Ctrl+W => close the current tab
  • Ctrl+E => moves the cursor into the address bar to search
  • Ctrl+R => reload the page
  • Ctrl+T => open a new tab
more options

If this is about the Ctrl key that is pressed accidentally then Ctrl+R would reload the tab and Ctrl+W would close the tab Ctrl+T would open a new tab and that should be easy to fix by going back to the original tab. If you would accidentally close the tab then Ctrl+Shift+T should undo the closure and likely restore what you typed. Only reloading the tab or opening a link in the same tab would cause data loss.