This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Weird big stripe on top of every webpage

  • 2 (ردّان اثنان)
  • 2 have this problem
  • 2 views
  • آخر ردّ كتبه Benoît_71

more options

Hello,

After installing some random extension (pinned tab whats app or something like that), my firefox starts to act weird. I have big stripe/band on top of barely every website I use (as seen on attached screenshots).

I uninstalled the extension right away but it doesn't fix the issue. So I uninstalled entirely firefox, deleted what I found as my use profile folder, made a fresh install, but the issue is still here.

It disappear in troubleshooting mode, but in normal mode even with no extension the bug is still here.

When displaying developer tools, the page is now totally blank on some site, normal on others.

I'm on Elementary Os 5.1 (ubuntu 18.04).

Many thanks in advance for your help !

Benoît

Hello, After installing some random extension (pinned tab whats app or something like that), my firefox starts to act weird. I have big stripe/band on top of barely every website I use (as seen on attached screenshots). I uninstalled the extension right away but it doesn't fix the issue. So I uninstalled entirely firefox, deleted what I found as my use profile folder, made a fresh install, but the issue is still here. It disappear in troubleshooting mode, but in normal mode even with no extension the bug is still here. When displaying developer tools, the page is now totally blank on some site, normal on others. I'm on Elementary Os 5.1 (ubuntu 18.04). Many thanks in advance for your help ! Benoît
Attached screenshots

الحل المُختار

Hi,

I ran into the same problem, which I asked about here: [https://support.mozilla.org/en-US/que.../1338293] (no answers yet...) I'm also running Elementary OS 5.1.

For me, the problems seems to be related to the proprietary NVidia drive I have installed. Once I disabled this driver and switched to the integrated Intel graphics chip, the problem went away.

I don't really have a need for a dedicated graphics card, so this work-around is fine for me. But it isn't really a solution, of course...

Joost

Read this answer in context 👍 0

All Replies (2)

more options

الحل المُختار

Hi,

I ran into the same problem, which I asked about here: [https://support.mozilla.org/en-US/que.../1338293] (no answers yet...) I'm also running Elementary OS 5.1.

For me, the problems seems to be related to the proprietary NVidia drive I have installed. Once I disabled this driver and switched to the integrated Intel graphics chip, the problem went away.

I don't really have a need for a dedicated graphics card, so this work-around is fine for me. But it isn't really a solution, of course...

Joost

more options

Hello Joost,

Thanks a lot for your reply, i'ts very interesting not to be alone on the same issue :)

Following your experience, I tried to downgrade the NVidia driver back to v460 instead of v465 and he problem disappeared immediately !

I suppose that the previous driver upgrade was done without restarting firefox and the problem was not already visible... still a strange behavior...

Again, thank you for the info !

Benoît