This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot use Google search

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 13 views
  • آخر ردّ كتبه cor-el

more options

Sometime when i want to search something using 'address bar' or new tab's Google search box, nothing happened. But everything works fine if i use other search engine.

Sometime when i want to search something using 'address bar' or new tab's Google search box, nothing happened. But everything works fine if i use other search engine.
Attached screenshots

All Replies (2)

more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

You can check for recently installed suspicious or unknown extensions.

You can do a malware scan just to be sure.