We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Brother and Epson Printers printing blank pages from an online web site, chrome seems to be okay printing the same pages

  • 1 (رد واحد)
  • 1 has this problem
  • 17 views
  • آخر ردّ كتبه jonzn4SUSE

bkg
bkg
more options

Both printers, (Epson and Brother) I have will not print pages from an online website, if I switch to chrome it prints fine. When using FF the pages go thru the printers, but come out blank, i.w. they do not print

Both printers, (Epson and Brother) I have will not print pages from an online website, if I switch to chrome it prints fine. When using FF the pages go thru the printers, but come out blank, i.w. they do not print

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Please provide steps to replicate. I have an old EPSON Stylus Photo RX620 and have no issue. What do you see when viewing print preview?

Try the same steps in safe mode. Firefox safe mode: Click the menu button, click Help and select Restart with Add-ons Disabled…. Firefox will start up with the Firefox Safe Mode dialog.

Have you tried the same steps in a different user account?