Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashing when I access Cisco Website

  • 1 (رد واحد)
  • 1 has this problem
  • 8 views
  • آخر ردّ كتبه FredMcD

Martin
Martin
more options

Hello,

After I upgraded Firefox to version 91 my browser crashes when I access the Cisco.com website. I tried resetting the settings and it works once but then it starts crashing again.

I downgraded to version 89 and I did not have that problem.

Is anyone else having that problem? If no, can someone help me troubleshoot the problem?

Thanks,

Hello, After I upgraded Firefox to version 91 my browser crashes when I access the Cisco.com website. I tried resetting the settings and it works once but then it starts crashing again. I downgraded to version 89 and I did not have that problem. Is anyone else having that problem? If no, can someone help me troubleshoot the problem? Thanks,

All Replies (1)

FredMcD
FredMcD
more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support