This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

recovering lost emails

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه meider-rendell

more options

After recovering from a computer crash, I lost my TB profile and all emails, but my calendar and address book are still there. From reading on here I think that means the 10 years worth of emails are not hopelessly lost.

I tried several things to recover the profile, but nothing worked. So I have created a new profile. How can I recover the old emails and move them to my new profile?

After recovering from a computer crash, I lost my TB profile and all emails, but my calendar and address book are still there. From reading on here I think that means the 10 years worth of emails are not hopelessly lost. I tried several things to recover the profile, but nothing worked. So I have created a new profile. How can I recover the old emails and move them to my new profile?

All Replies (1)

more options

I have a similar problem, my wife's computer died taking all data with it. Fortunately I can remove and access the hard disc. Have you had a look at the mozila information at https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_profile-location-summary I hope this is some help to you . Good luck