This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot log in to firefox thunderbird

  • 1 (رد واحد)
  • 1 has this problem
  • 6 views
  • آخر ردّ كتبه sfhowes

lim.yang.wei.2021
lim.yang.wei.2021
more options

Here is the error

Error Creating Account. Ex=Programming bug. Assertion failed, see log.. Stack=Exception @resource:///modules/accountcreation/AccountCreationUtils.jsm:114:3 NotReached@resource:///modules/accountcreation/AccountCreationUtils.jsm:126:13 assert@resource:///modules/accountcreatoin 0 /AccountCreationUtils.jsm:31:11

I think i've disabled my antivirus completely and have made sure the ports, imap are all correct, is there anything else I need to do to set up the account

Here is the error Error Creating Account. Ex=Programming bug. Assertion failed, see log.. Stack=Exception @resource:///modules/accountcreation/AccountCreationUtils.jsm:114:3 NotReached@resource:///modules/accountcreation/AccountCreationUtils.jsm:126:13 assert@resource:///modules/accountcreatoin 0 /AccountCreationUtils.jsm:31:11 I think i've disabled my antivirus completely and have made sure the ports, imap are all correct, is there anything else I need to do to set up the account

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Does this error appear as white text on red background in the account setup wizard? What is your TB version? I believe this was fixed in 91.0.2.