This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox App

  • 1 (رد واحد)
  • 1 has this problem
  • 8 views
  • آخر ردّ كتبه FredMcD

Nancy Rubino
Nancy Rubino
more options

Every time I shut down my computer, Firefox needs to download all over again when I power up my computer. I need to sign in and start the sync all over again. After I customize my bookmarks on Firefox, these do not remain stable once I power up the computer and open up the Firefox App again. It always seems like it's downloading the app for the first time. Syncing is a mess. Is there any way I can keep this application stable even after I shut off and power up the computer again?

Every time I shut down my computer, Firefox needs to download all over again when I power up my computer. I need to sign in and start the sync all over again. After I customize my bookmarks on Firefox, these do not remain stable once I power up the computer and open up the Firefox App again. It always seems like it's downloading the app for the first time. Syncing is a mess. Is there any way I can keep this application stable even after I shut off and power up the computer again?

All Replies (1)

FredMcD
FredMcD
more options

Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac