This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

opening attachments first displays pop-up to confirm

  • 1 (رد واحد)
  • 1 has this problem
  • 4 views
  • آخر ردّ كتبه sfhowes

more options

With certain file type attachments (DOC*, XLS*, jpg), when dubble clicking, a popup window appears, asking to select an action: save or open and with what program (see attached jpg). Other attachments open immmediately (e.g. PDF) without the popup window.

Under preferences - general I can influence this default action, but with the mentioned file types still the popup appears every time.

Any suggestions / solutions?

With certain file type attachments (DOC*, XLS*, jpg), when dubble clicking, a popup window appears, asking to select an action: save or open and with what program (see attached jpg). Other attachments open immmediately (e.g. PDF) without the popup window. Under preferences - general I can influence this default action, but with the mentioned file types still the popup appears every time. Any suggestions / solutions?
Attached screenshots

All Replies (1)