This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

gmail pop up won't load

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 5 views
  • آخر ردّ كتبه eric.v.bruce

more options

I've been using gmail through TB seamlessly for years. Just this week I had to change the password for my email _______@gmail.com, and I can't get it to update in TB. Emails pull okay, but I can't send anything from that gmail account through TB. the imap.gmail.com connections runs forever without going through, and the pop up seen in my image appears repeatedly. There's nothing in the pop up, no box, no field, and I can't change the window size, copy the URL, etc.

Same thing when I created a new gmail account and tried it through TB.

I changed nothing in TB before this, but trying to fix I've made sure all the smtp and imap and SSL settings are as recommended, manually typed the new password into that account, deleted and recreated that account in TB, etc. Same problem when I created a new gmail and tried to put that into TB. I've turned off all script and ad blockers in FF and Chrome, but that's not helped the pop up load.

Any help appreciated.

I've been using gmail through TB seamlessly for years. Just this week I had to change the password for my email _______@gmail.com, and I can't get it to update in TB. Emails pull okay, but I can't send anything from that gmail account through TB. the imap.gmail.com connections runs forever without going through, and the pop up seen in my image appears repeatedly. There's nothing in the pop up, no box, no field, and I can't change the window size, copy the URL, etc. Same thing when I created a new gmail account and tried it through TB. I changed nothing in TB before this, but trying to fix I've made sure all the smtp and imap and SSL settings are as recommended, manually typed the new password into that account, deleted and recreated that account in TB, etc. Same problem when I created a new gmail and tried to put that into TB. I've turned off all script and ad blockers in FF and Chrome, but that's not helped the pop up load. Any help appreciated.
Attached screenshots

All Replies (2)

more options

Do you have cookies disabled in Thunderbird? That is one of the usual causes of trouble.

more options

That's one of many things I saw in similar threads, and I checked. Never disabled cookies in TB, and they're enabled now. Thanks, though.