This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

CRASH REPORT

  • 1 (رد واحد)
  • 2 have this problem
  • 3 views
  • آخر ردّ كتبه FredMcD

more options

Hi all, for some reason of late i keep getting the Mozilla Crash Report pop up , dont know why, i have submitted the last few but its getting to be a pain now,how can i disable it maybe. The only problem i have with Firefox is that its very slow to load,but once loaded its ok !!

Hi all, for some reason of late i keep getting the Mozilla Crash Report pop up , dont know why, i have submitted the last few but its getting to be a pain now,how can i disable it maybe. The only problem i have with Firefox is that its very slow to load,but once loaded its ok !!

All Replies (1)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support