This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Download Problem

  • 3 ردود
  • 1 has this problem
  • 13 views
  • آخر ردّ كتبه FredMcD

more options

Hello. I am having download problems. Every time I download a file the download speed in kb/s freezes and the download does not progress although there is no indication that the dl is paused. The only solution that works is for me to click pause and then click continue multiple times for the dl to continue. Is there anything I can do for this to work? I already reinstalled firefox but it still does not work.

Hello. I am having download problems. Every time I download a file the download speed in kb/s freezes and the download does not progress although there is no indication that the dl is paused. The only solution that works is for me to click pause and then click continue multiple times for the dl to continue. Is there anything I can do for this to work? I already reinstalled firefox but it still does not work.

All Replies (3)

more options

Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a download manager.


This download manager works separately from the browser. The browser tells it what to download, and off it goes.

http://www.freedownloadmanager.org It is a powerful modern download accelerator and organizer for Windows and Mac.

more options

There are videos that I can download using the "save video as" option. However, the same problem occurs. When I use the FDM, it can't recognize the videos that I want to save and can only save to html format. Is there a way to use the "save video as" but it will be downloaded using the FDM?

more options

Open the FDM program. At the top-right, click the 'hamburger' icon. Then select Preferences. In the new window, scroll down to; Browser Integration.