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Error: could'n load XPCOM

  • 1 (رد واحد)
  • 1 has this problem
  • 6 views
  • آخر ردّ كتبه david

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How can I fix this fatal error?

I cannot use Thunderbird anymore.

To use the email system I have to log in to Swsscom and use ther email system.

So, you can still contact me: [email removed from public]

Please help!

Greeting Hans Bodmers

How can I fix this fatal error? I cannot use Thunderbird anymore. To use the email system I have to log in to Swsscom and use ther email system. So, you can still contact me: [email removed from public] Please help! Greeting Hans Bodmers

Modified by James

All Replies (1)

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This probably happened with an update? Try this: 1. download latest version of TB. 2. Delete the installed version, e.g., c:\program files\thunderbird (Do NOT do an UNINSTALL) 3. Install the new version. The installed new version may need help finding your profile. If so,

 - click the Windows icon on task bar
 - type  run and press enter
 - that opens a command line. Enter    thunderbird.exe   -p   and press enter
 - that opens a panel of your profiles. select the profile and continue to TB