This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Outbound Email Issue using Thunderbird

  • 3 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه david

zbopunlimited
zbopunlimited
more options

I can't send out any emails all of a sudden. I'm getting the following error message: "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtpauth.earthlink.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again."

Please advise.

Jaime Ziadie [phone# removed from public] [email removed from public]

I can't send out any emails all of a sudden. I'm getting the following error message: "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtpauth.earthlink.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again." Please advise. Jaime Ziadie [phone# removed from public] [email removed from public]

Modified by James

الحل المُختار

If nothing has changed, my first suggestion is to contact Earthlink to see of policies have changed or whether they are having a problem.

Read this answer in context 👍 0

All Replies (3)

david
david
  • Top 10 Contributor
more options

الحل المُختار

If nothing has changed, my first suggestion is to contact Earthlink to see of policies have changed or whether they are having a problem.

dogman6@uplink.net
dogman6@uplink.net
more options

Same problem started last night. Earthlink support says it's nothing on their end and I can still send from Earthlink webmail but I have used Thunderbird for years and now it suddenly doesn't send emails.

Modified by dogman6@uplink.net

david
david
  • Top 10 Contributor
more options

Please post your smtp server settings screenshot and the explicit error message you are receiving. Thanks.