This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot access websites that do not want ad-blockers, even though I am not using one.

  • 1 (رد واحد)
  • 1 has this problem
  • 6 views
  • آخر ردّ كتبه -elison-

lightningwarrior2000
lightningwarrior2000
more options

I am on Lubuntu, and was trying to download something for a game I play, but when I went to download, it said I must have my ad-blocker disabled. I do not have any extensions. I even tried getting an ad-blocker that I can turn on or off for different sites, but it did not work.

I am on Lubuntu, and was trying to download something for a game I play, but when I went to download, it said I must have my ad-blocker disabled. I do not have any extensions. I even tried getting an ad-blocker that I can turn on or off for different sites, but it did not work.

الحل المُختار

Hello! Have you tried turning off the Enhanced Tracking Protection?

You can turn it off by: Go to the website you're having an issue with>Click the shield icon in the URL bar> Click the toggle button next to "Enhanced Tracking Protection is ON for this site".

Read this answer in context 👍 1

All Replies (1)

-elison-
-elison-
more options

الحل المُختار

Hello! Have you tried turning off the Enhanced Tracking Protection?

You can turn it off by: Go to the website you're having an issue with>Click the shield icon in the URL bar> Click the toggle button next to "Enhanced Tracking Protection is ON for this site".