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no access to email profiles

  • 1 (رد واحد)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه Matt

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Was using Thinderbird yestarday morning. Closed it. Opened it a couple of hours later and I get the same screen a brand new install would get. I am unable to get Thunderbird to access my existing profiles. Name Thunderbird Version 91.7.0 Build ID 20220305171341 OS: Windows 10 My existing profiles are on my D: drive. Always have been. Unable to get get this version to look on the D drive for profiles

Was using Thinderbird yestarday morning. Closed it. Opened it a couple of hours later and I get the same screen a brand new install would get. I am unable to get Thunderbird to access my existing profiles. Name Thunderbird Version 91.7.0 Build ID 20220305171341 OS: Windows 10 My existing profiles are on my D: drive. Always have been. Unable to get get this version to look on the D drive for profiles
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