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metamask crash

cryp7ov
cryp7ov
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Hello, today i installed metamask and set up many accounts. Roughly 10 hours later my metamask just crashed and disappeared from my extension toolbar bar. I restarted firefox to see if the problem would be fixed and the add on was still missing from the toolbar. I went into the add ons and themes settings and it was not installed to my surprise. I selected install and now it doesn't recognize my old wallet. I am certain it is the add on. I have the seed phrase, however from my understanding not all accounts appear when reentering the seed phrase. I am not sure what else to do in order to restore all of my old accounts attache to this seedphrase.

Why is this happening in firefox? Will it happen again if i continue to use firefox with metamask?

Hello, today i installed metamask and set up many accounts. Roughly 10 hours later my metamask just crashed and disappeared from my extension toolbar bar. I restarted firefox to see if the problem would be fixed and the add on was still missing from the toolbar. I went into the add ons and themes settings and it was not installed to my surprise. I selected install and now it doesn't recognize my old wallet. I am certain it is the add on. I have the seed phrase, however from my understanding not all accounts appear when reentering the seed phrase. I am not sure what else to do in order to restore all of my old accounts attache to this seedphrase. Why is this happening in firefox? Will it happen again if i continue to use firefox with metamask?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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First, use a trusted method to verify that your wallet is not compromised, or take appropriate actions to protect your credentials.

Second, which add-on is/was it? I think this is the most popular one, but there have been rogue add-ons from time to time:

https://addons.mozilla.org/firefox/addon/ether-metamask/