can no longer downloads anything
I am no longer able to download updates - all attempts say that downloads have failed. Consequently I cannot update anything
All Replies (3)
If you have trouble with the upgrade, use this link; http://www.mozilla.org/en-US/firefox/all/
HI
Thanks for getting back to me about my difficulty with downloading anything via Firefox. As I said in my original notes, Firefox will not allow me to download anything at all - it indicates failure for all downloads. Accordingly your fix won't work. Can you provide any other suggestions. I know I can probably delete the current Firefox version and start again with another clean version but I'll lose all my bookmarks etc
RAMSAY4A said
Accordingly your fix won't work.
Are you saying you did not try reinstalling? Sometimes this does fix issues.
I know I can probably delete the current Firefox version and start again with another clean version but I'll lose all my bookmarks etc
Let’s do a full clean re-install;
Note: Firefox comes in three or more folders on all computers. They are;
Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.
If you remove the Firefox program folder, the user profiles would not be affected.
Download Firefox For All languages And Systems {web link}
Firefox ESR; Extended Support Release {web link}
Beta, Developer, Nightly versions https://www.mozilla.org/en-US/firefox/channel/desktop/
Install Older Version Of Firefox {web link} Be sure to read everything here.
Download and save the program you want. Then Close Firefox.
Using your file browser, open the Programs Folder on your computer.
Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders
Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac
Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux
If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.
Do Not remove any profile folders.
After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.
How to Start all Computers in Safe Mode; {web link} Free Online Encyclopedia