This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Downloaded Firefox keeps prompting to download

  • 2 (ردّان اثنان)
  • 2 have this problem
  • 114 views
  • آخر ردّ كتبه James

more options

I wanted to use an add on. The site told me I needed to download Firefox, which I thought was odd because I was already using the app. It sent me to the App Store, where I saw I needed to update Firefox. I did so, and went back to the add on page. It was still prompting me to download Firefox. I uninstalled and reinstalled the app, and am still getting the message that I need to download Firefox to use add ones. It gives me the link to the App Store, which only has the ‘open’ option. When I click that, it just sends me back to the page I have open…which tells me to download Firefox from the App Store.

I wanted to use an add on. The site told me I needed to download Firefox, which I thought was odd because I was already using the app. It sent me to the App Store, where I saw I needed to update Firefox. I did so, and went back to the add on page. It was still prompting me to download Firefox. I uninstalled and reinstalled the app, and am still getting the message that I need to download Firefox to use add ones. It gives me the link to the App Store, which only has the ‘open’ option. When I click that, it just sends me back to the page I have open…which tells me to download Firefox from the App Store.

الحل المُختار

Due to Apple's restrictions, you can't use add-ons on iOS.

Read this answer in context 👍 0

All Replies (2)

more options

الحل المُختار

Due to Apple's restrictions, you can't use add-ons on iOS.

more options

Extensions are only available for desktop Firefox (macOS, Windows, and Linux) and for Android Firefox. Firefox for iOS (for iPhone/iPad) is basically a shell due to Apple's restrictions on things like what web browser engine can be used and such.

desktop Firefox https://addons.mozilla.org/firefox/

Android Firefox https://addons.mozilla.org/android/