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Email with large file attachment 25mb

alanvien
alanvien
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Hello,

I sometimes receive large file attachment while using Thunderbird. My current version is 91.9.1. When I try to save the attachment to local computer, it saves the file as 1KB file size with no error messages or anything. I did not have this problem in the past with older Thunderbird version.

Does this problem happens only in the newer version? I was able to download the same attachment using gmail. I hope that I do not have to go through this every time I get a large file attachment.

Thank you.

Hello, I sometimes receive large file attachment while using Thunderbird. My current version is 91.9.1. When I try to save the attachment to local computer, it saves the file as 1KB file size with no error messages or anything. I did not have this problem in the past with older Thunderbird version. Does this problem happens only in the newer version? I was able to download the same attachment using gmail. I hope that I do not have to go through this every time I get a large file attachment. Thank you.

الحل المُختار

Hello there alanvien.

Deleting the Msf-files.

You can go on your pc navigate toward thunderbird. Find the Msf-folder that is having this issue. Select the folder. Choose properties and then click on general tab for consuming with the procedure to re- index Thunderbird folders and messages. You can search for the repair folder button to repair Thunderbird folders. It says oké with a button click on it to confirm that.


It can disappear and your folder will be at normal health again.


Greeting Firefox volunteer.

Read this answer in context 👍 0

All Replies (2)

Googlethunderbird
Googlethunderbird
  • Top 25 Contributor
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Hello there alanvien We have read your message. We try to help you.

Oké that file that you guys store at a disc from your pc I suggest? Is it still intact, what is really that you find the issue does it compact the files? Or are the files gone and there is something that reacts with the size of a 1 kb file? Or all the files gives a 1 kb note? Does the data file still exists and is it useless or not? As that because indicates are that it will not throw any error messages with it.


How did this work with gmail if I may ask.


Greetings Firefox volunteer.

Modified by Googlethunderbird

Googlethunderbird
Googlethunderbird
  • Top 25 Contributor
more options

الحل المُختار

Hello there alanvien.

Deleting the Msf-files.

You can go on your pc navigate toward thunderbird. Find the Msf-folder that is having this issue. Select the folder. Choose properties and then click on general tab for consuming with the procedure to re- index Thunderbird folders and messages. You can search for the repair folder button to repair Thunderbird folders. It says oké with a button click on it to confirm that.


It can disappear and your folder will be at normal health again.


Greeting Firefox volunteer.

Modified by Googlethunderbird