This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird/Avast/Certificate

alana.walsh98
alana.walsh98
more options

Avast flashes the attached message [Avast has blocked access to https://incoming-telemetry.thunderbird.net/ because one of the issues of the server certificate has expired.] Avast suggests a work-around. Is this something you are planning to fix [updating a certificate perhaps] or should I implement the work-around suggested by Avast? THANK YOU SO MUCH!

Avast flashes the attached message [Avast has blocked access to https://incoming-telemetry.thunderbird.net/ because one of the issues of the server certificate has expired.] Avast suggests a work-around. Is this something you are planning to fix [updating a certificate perhaps] or should I implement the work-around suggested by Avast? THANK YOU SO MUCH!
Attached screenshots

All Replies (1)

Googlethunderbird
Googlethunderbird
  • Top 25 Contributor
more options

Hello there Alana.Walsh. We have read your message. We try to help you.

What version of Thunderbird do you use?

The workaround from Avast is the good way to accept. Copy the URL.

Go to the dashboard on your pc or laptop. Click the menu button to the settings. Under this button menu click Add exception and the window will appear to save this adres. When clicking add exception the job for saving the adres is there and finished .

When using this new adres to bypass. Is the best way for short time use. Avast will replace the certificates automatically if your Avast antivirus is validated. Or issues from Avast security site are solved.

If you are planning to insert a certificate into Thunderbird. Open Thunderbird. ... Click on Advanced > Certificates > View Certificates. On the Certificate Manager screen click the Your Certificates tab. ... Browse to your certificate and enter the PFX certificate password to import it to Thunderbird. Click OK to exit the Certificate Manager.

If you are having a certificate to replace. Choose right click on the mouse with the cursor on the certificate. Install PFX certificate. The installation wizard will continue to install your certificate s.

If you are not one of these persons that can insert or fix a certificate for both of them Thunderbird or Avast turn of the SSL function in thunderbird that stops the SSL pop ups.



Greetings Firefox volunteer

Modified by Googlethunderbird