Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Imported logins are not syncing

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 16 views
  • آخر ردّ كتبه bbaas

bbaas
bbaas
more options

I imported logins into my Firefox account from MS Edge. I enabled Sync. When I signed in on a new device with my Firefox account, there are only two logins showing up. It looks like the logins that were imported are not syncing.

I have already forced a sync using "Sync Now" in the profile menu on both devices. It has been about 10 minutes with no additional logins being synced yet.

Any help is appreciated. Thank you!

I imported logins into my Firefox account from MS Edge. I enabled Sync. When I signed in on a new device with my Firefox account, there are only two logins showing up. It looks like the logins that were imported are not syncing. I have already forced a sync using "Sync Now" in the profile menu on both devices. It has been about 10 minutes with no additional logins being synced yet. Any help is appreciated. Thank you!

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try to close and restart Firefox?

bbaas
bbaas صاحب السؤال
more options

cor-el said
Did you try to close and restart Firefox?

I did try to close and restart Firefox, but the logins are still not syncing.