This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashing and taking a long time to open

  • 1 (رد واحد)
  • 0 have this problem
  • 11 views
  • آخر ردّ كتبه cor-el

Mac73
Mac73
more options

After the new version, Firefox is taking over 5 minutes to open up and then when I quit at night, it takes several minutes to close and then a pop up message says Firefox has crashed. Do you want to quit or reopen Firefox? What is going on?????? Is this my problem or is a problem with the new version????????

After the new version, Firefox is taking over 5 minutes to open up and then when I quit at night, it takes several minutes to close and then a pop up message says Firefox has crashed. Do you want to quit or reopen Firefox? What is going on?????? Is this my problem or is a problem with the new version????????

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.