This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't delete my Firefox account

  • 1 (رد واحد)
  • 0 have this problem
  • 2 views
  • آخر ردّ كتبه vivek95148

more options

A while ago I made a Firefox account with my Yahoo email address as the primary email, and my Outlook email address as the secondary email. Eventually I realized that I didn't need my Yahoo email account anymore, so I deleted it, forgetting that it was being used as the primary email for my Firefox account. Now I can't remove my Outlook email from my Firefox account without verifying my Yahoo email account, and I can't even delete the Firefox account since it was made under the Yahoo email account as a primary email address.

Now I can't use my Outlook email address to create a new Firefox account either.

A while ago I made a Firefox account with my Yahoo email address as the primary email, and my Outlook email address as the secondary email. Eventually I realized that I didn't need my Yahoo email account anymore, so I deleted it, forgetting that it was being used as the primary email for my Firefox account. Now I can't remove my Outlook email from my Firefox account without verifying my Yahoo email account, and I can't even delete the Firefox account since it was made under the Yahoo email account as a primary email address. Now I can't use my Outlook email address to create a new Firefox account either.

الحل المُختار

Never mind, it appears that Mozilla was sending the verification codes to my Yahoo email address with the Outlook email address CC'd. I was able to make the Outlook email address the primary email address and remove the Yahoo email address.

Read this answer in context 👍 1

All Replies (1)

more options

الحل المُختار

Never mind, it appears that Mozilla was sending the verification codes to my Yahoo email address with the Outlook email address CC'd. I was able to make the Outlook email address the primary email address and remove the Yahoo email address.

Modified by vivek95148