This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Popups not working

more options

I am trying to open the chat for Notion support (Intercom) but it just does not work on Firefox. It works on Chromium browsers and I have tried turning the popup blocker off from privacy settings, add Notion to exceptions but it still is not working.

I am trying to open the chat for Notion support (Intercom) but it just does not work on Firefox. It works on Chromium browsers and I have tried turning the popup blocker off from privacy settings, add Notion to exceptions but it still is not working.
Attached screenshots

الحل المُختار

Hi Amay, Make sure that extensions/add-ons are not blocking cookies.

Check for issues with Total Cookie Protection:

https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq https://support.mozilla.org/en-US/kb/introducing-total-cookie-protection-standard-mode

You can create an exception for Enhanced Tracking Protection for that site - Visit the site. Click on the Shield icon at the left end of the address bar Toggle the switch to Off

Read this answer in context 👍 0

All Replies (1)

more options

الحل المُختار

Hi Amay, Make sure that extensions/add-ons are not blocking cookies.

Check for issues with Total Cookie Protection:

https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq https://support.mozilla.org/en-US/kb/introducing-total-cookie-protection-standard-mode

You can create an exception for Enhanced Tracking Protection for that site - Visit the site. Click on the Shield icon at the left end of the address bar Toggle the switch to Off