This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Black screen at startup

  • 1 (رد واحد)
  • 0 have this problem
  • 3 views
  • آخر ردّ كتبه jonzn4SUSE

Number 1
Number 1
more options

Home built. PC Ubuntu 22.04.1 LTS

Since we have update our OS from Ubuntu 20.04 LTS to Ubuntu 22.04 LTS (a few days ago) Firefox has only shown a Blank screen at first start up, only the very top line is visible showing "Activities" then "Firefox Web Browser". Nothing will work, the only thing that does is Quit.

Restarting Firefox the second time seems to work Okay.

Please can you advise me?

More info: richard@charged-particle:~$ firefox -P Gtk-Message: 10:11:53.892: Failed to load module "canberra-gtk-module" Gtk-Message: 10:11:53.894: Failed to load module "canberra-gtk-module" ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. Gtk-Message: 10:12:06.820: Failed to load module "canberra-gtk-module" Gtk-Message: 10:12:06.822: Failed to load module "canberra-gtk-module" ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. Missing chrome or resource URL: resource://gre/modules/UpdateListener.jsm Missing chrome or resource URL: resource://gre/modules/UpdateListener.sys.mjs

Home built. PC Ubuntu 22.04.1 LTS Since we have update our OS from Ubuntu 20.04 LTS to Ubuntu 22.04 LTS (a few days ago) Firefox has only shown a Blank screen at first start up, only the very top line is visible showing "Activities" then "Firefox Web Browser". Nothing will work, the only thing that does is Quit. Restarting Firefox the second time seems to work Okay. Please can you advise me? More info: richard@charged-particle:~$ firefox -P Gtk-Message: 10:11:53.892: Failed to load module "canberra-gtk-module" Gtk-Message: 10:11:53.894: Failed to load module "canberra-gtk-module" ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. Gtk-Message: 10:12:06.820: Failed to load module "canberra-gtk-module" Gtk-Message: 10:12:06.822: Failed to load module "canberra-gtk-module" ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. Missing chrome or resource URL: resource://gre/modules/UpdateListener.jsm Missing chrome or resource URL: resource://gre/modules/UpdateListener.sys.mjs

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Try downloading Firefox from Mozilla and see if you have the same issues. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release