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Cannot access Youtube

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه ainnn

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21 Sep 2022 Starting today, when trying to open Youtube, Firefox began rejecting access with the message "Secure Connection Failed Error code: SSL_ERROR_RX_RECORD_TOO_LONG". Only applies to Youtube, no other site affected. Updated Firefox to latest version, 105.0, still no access. Tried various proposed solutions which failed, ended up adding the Youtube URL to the list of trusted sites (first site ever added). That allowed Youtube to open. But when I tried to login to Youtube, I got the same error message. I added the login URL to my trusted sites, but then when I next tried to open Youtube, I was blocked again by the same message. Win 10 home, version 21h1, OS build 19043.2006 Help please. Axel Wilkinson

21 Sep 2022 Starting today, when trying to open Youtube, Firefox began rejecting access with the message "Secure Connection Failed Error code: SSL_ERROR_RX_RECORD_TOO_LONG". Only applies to Youtube, no other site affected. Updated Firefox to latest version, 105.0, still no access. Tried various proposed solutions which failed, ended up adding the Youtube URL to the list of trusted sites (first site ever added). That allowed Youtube to open. But when I tried to login to Youtube, I got the same error message. I added the login URL to my trusted sites, but then when I next tried to open Youtube, I was blocked again by the same message. Win 10 home, version 21h1, OS build 19043.2006 Help please. Axel Wilkinson

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21 Sep 2022 Don't bother to answer this problem, Firefox fixed itself. I decided it was now safe to upgrade to Win 21h2, and having done so, access to Youtube was magically restored. Removed the two sites from my list of trusted sites, and they can still be accessed.

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thank you for using Firefox :)